Managed IT Services

Proactive & Preventative Managed Healthcare IT Services

The Healthcare Managed Services Program (MSP) is designed with your business needs in mind. We do not have a one size fits all policy when it comes to our service lineup. We have an agile model in which you maintain control of exactly what your business needs. We understand that needs change as the business grows and technology advances. We aim to be your partner through the journey.

We cover a host of services from remote monitoring and management (RMM) to a completely new practice setup. We let you focus on patient care while we take care of ensuring your practice runs flawlessly.

Service Features

Remote Monitoring & Management (RMM)

Our bodies need day-to-day maintenance and so does your technology. Our RMM service is designed to keep an eye on your mission-critical resources. We provide ongoing support and strategies to plan for the unforeseen with a vision of proactive and preventative managed services.

Managed Disaster Recovery

The best way to think of disaster recovery is like an insurance policy. You hope to never use it but should the need arise, you can take comfort in knowing your business can continue with minimal disruption. From natural disasters to cyber-attacks, we ensure recovering business-critical data is a breeze.

Managed Security Services Program (MSSP)

If patient safety is a priority for you then IT security should be too. Cybersecurity is a practice concern and a patient trust issue. The biggest challenge with managing security is that it is a never-ending process. We use security features specifically designed for your facility.

HIPAA Compliant Cloud Backup

We understand that with patient care comes more responsibility. We also understand that plugging in a hard drive or network storage device to do a daily backup of sensitive data does not always make sense. Our cloud backup services are HIPAA Compliant and secured to ensure PHI is safe.

24/7 Support & Response

In today’s world of software updates and cyber threats, your technology needs don’t stop when it’s time to leave. Our team and systems are on call 24/7 and available 365 days a year. We work around the clock to ensure your systems are up and functional when it counts.

Hardware & Software Offerings

Our service includes the buildout and/or implementation of hardware and software focused on serving the healthcare industry and addressing specific business needs. We can provide almost anything from computers and tablets to billing and payment solutions.

“76% of breaches in Healthcare were from basic web application attacks, miscellanious errors, and system intrusion”

Verizon’s Data Breach Investigations Report

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